Terms of use

Kickback currently operates with PayPal sandbox accounts and test balances. Purchases and loyalty refunds demonstrate the merchant’s published program and have no real monetary value. Use sandbox buyers and merchants only.

Merchant authorization

Connecting a business authorizes Kickback to read recent and ongoing PayPal sales, recognize repeat customers using business-specific one-way codes, and submit partial refunds as rewards under the limits you activate. You are responsible for the business account, your credentials, menu prices, time zone, and program terms. Rewards use your merchant balance and return through the original payment rail. Kickback does not message your customers.

Qualifying purchases and rewards

Each pay page shows the minimum purchase, visit or spending target, time window, and reward. Nearby payments may count as one visit. Historical milestones are consumed without retroactive refunds. Daily, monthly, and customer limits apply; returns and disputes can cancel progress, hold rewards, or offset later rewards. A reward may be delayed or fail if PayPal declines a refund or permissions are unavailable.

Stopping the service

Pause rewards in your merchant dashboard or disconnect in Settings. Disconnect pauses checkout and future rewards immediately and schedules tenant data deletion within 48 hours. A refund already submitted to PayPal can still finish. Remove PayPal third-party permissions separately if desired. The privacy notice explains retention and reconnection.

Payment services and support

PayPal’s payment-service terms also apply. Real processing requires provider approval and production readiness. For support, use Kickback support without posting credentials or customer data.